Data Protection

be88 Privacy Policy

Your privacy matters to be88. This Privacy Policy explains exactly what personal data we collect when you use the be88 platform, why we collect it, how we use it, who we share it with, and what rights you have over your own information. We keep things straightforward — no legal jargon designed to confuse.

Last updated: 1 January 2025

How be88 Protects Your Privacy

Six core commitments that define how be88 handles your personal data — before you read the full policy below.

Your Data Stays Secure

be88 uses industry-standard encryption (TLS/SSL) to protect all data transmitted between your device and our servers. Your personal information and payment details are never stored in plain text on the be88 platform.

We Never Sell Your Data

be88 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used only to operate the platform, process payments, and improve your experience on be88.

Minimal Data Collection

be88 collects only the data that is genuinely necessary to provide the service. We do not collect data for the sake of it. If we don't need it to run your account or process your payments, we don't ask for it.

You Control Your Data

You have the right to access, correct, and request deletion of your personal data held by be88. Requests are handled by the be88 support team and processed within a reasonable timeframe as required by applicable law.

Trusted Third Parties Only

Where be88 shares data with third-party service providers — such as payment processors and identity verification services — those providers are bound by strict data protection agreements and are not permitted to use your data for their own purposes.

Transparent Updates

When be88 makes material changes to this Privacy Policy, we notify registered players via the platform or by email before the changes take effect. You will always know what has changed and why before it applies to your account.

1 Who We Are

be88 ("we", "us", "our") operates the online gaming platform available at be88.one. be88 is the data controller responsible for the personal data collected through the platform. This Privacy Policy applies to all players registered on be88 and to all visitors who access the be88 website, regardless of whether they have created an account.

If you have any questions about how be88 handles your personal data, you can contact the be88 data protection team at any time using the contact details provided in Section 13 of this policy.

This Privacy Policy should be read alongside the be88 Terms and Conditions, which govern your use of the platform as a whole.

2 Data We Collect

be88 collects personal data in three main ways: information you provide directly when registering or using the platform, information collected automatically when you use the be88 website, and information received from third-party service providers such as payment processors and identity verification services.

Category Examples Source
Identity Data Full name, date of birth, national ID number Provided by you at registration or verification
Contact Data Mobile number, email address Provided by you at registration
Financial Data bKash / Nagad / Rocket account number, transaction history Provided by you and payment processors
Technical Data IP address, device type, browser, operating system Collected automatically via cookies and server logs
Usage Data Games played, bets placed, session duration, login times Collected automatically from platform activity
Verification Data Copies of identity documents submitted for KYC checks Provided by you when requested

be88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

be88 uses the personal data we collect for the following purposes. We only use your data for purposes that are compatible with the reason it was originally collected.

  • Account Management: To create, maintain, and manage your be88 player account, including processing deposits and withdrawals via bKash, Nagad, and Rocket.
  • Identity Verification: To verify your identity and age as required by our licensing obligations and to prevent underage gambling on the be88 platform.
  • Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited behaviour on be88.
  • Customer Support: To respond to your enquiries, resolve disputes, and provide assistance with your be88 account.
  • Responsible Gaming: To monitor gaming patterns and identify players who may be at risk, and to apply responsible gaming tools where appropriate.
  • Platform Improvement: To analyse usage patterns and improve the performance, security, and user experience of the be88 platform.
  • Marketing Communications: To send you promotional offers and updates about be88, where you have opted in to receive such communications. You can opt out at any time.
  • Legal Compliance: To comply with applicable laws, regulations, and requests from regulatory or law enforcement authorities.
be88 will only send you marketing messages if you have opted in during registration or through your account settings. You can unsubscribe from marketing communications at any time by contacting the be88 support team.

4 Legal Basis for Processing

be88 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

  • Contract Performance: Processing is necessary to fulfil our obligations under the be88 Terms and Conditions — for example, processing your deposits and withdrawals or managing your account.
  • Legal Obligation: Processing is required to comply with applicable laws — for example, identity verification requirements under anti-money laundering regulations.
  • Legitimate Interests: Processing is necessary for be88's legitimate business interests — for example, fraud detection, platform security, and responsible gaming monitoring — provided those interests are not overridden by your rights.
  • Consent: Where processing is based on your consent — for example, sending marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Cookies and Tracking Technologies

be88 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit the be88 website.

  • Essential Cookies: Required for the be88 platform to function correctly. These cannot be disabled without affecting core functionality such as login sessions and account security.
  • Analytics Cookies: Used to understand how players navigate the be88 platform, which pages are visited most, and where technical issues occur. This data is aggregated and anonymised.
  • Preference Cookies: Used to remember your settings and preferences on be88, such as language and display options.
  • Marketing Cookies: Used to deliver relevant promotional content to players who have opted in to marketing communications from be88.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the be88 platform, but some features may work less smoothly.

be88 does not use cookies to track your activity on third-party websites. Our cookies are limited to activity on the be88.one domain.

6 Sharing Your Data

be88 does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment Processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are not permitted to use your data for any other purpose.
  • Identity Verification Providers: Where be88 uses a third-party KYC (Know Your Customer) service to verify your identity, that provider receives only the data required to complete the verification check.
  • Game Providers: Game suppliers integrated into the be88 platform may receive anonymised session data necessary to deliver the game. They do not receive your personal identity or payment information.
  • Regulatory and Law Enforcement Authorities: be88 may disclose personal data to regulators, law enforcement agencies, or courts where required to do so by applicable law or a valid legal order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of the be88 business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.
be88 will never share your personal data with third-party advertisers, data brokers, or any party for commercial purposes unrelated to the operation of the be88 platform.

7 Data Retention

be88 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our licensing obligations. The specific retention periods that apply to different categories of data are as follows:

Data Category Retention Period
Account and Identity Data Duration of account plus 5 years after closure
Transaction and Financial Data 7 years from the date of the transaction
KYC Verification Documents 5 years from the date of verification
Technical and Usage Data 13 months from collection
Marketing Preferences Until you withdraw consent or close your account

After the applicable retention period, be88 will securely delete or anonymise your personal data so that it can no longer be linked back to you.

8 Data Security

be88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • TLS/SSL encryption for all data transmitted between your device and the be88 servers.
  • Encrypted storage of sensitive data including payment information and identity documents.
  • Access controls that restrict internal access to personal data to authorised personnel only, on a need-to-know basis.
  • Regular security audits and penetration testing of the be88 platform infrastructure.
  • Two-factor authentication options available to all be88 account holders.
  • Continuous monitoring of platform activity for signs of unauthorised access or data breaches.

While be88 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect that your be88 account has been compromised, contact the support team immediately.

In the event of a data breach that is likely to affect your rights, be88 will notify affected players and relevant authorities as required by applicable law, without undue delay.

9 Your Rights

As a be88 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the be88 support team at [email protected].

Right of Access

You can request a copy of all personal data that be88 holds about you. We will provide this within 30 days of receiving your request.

Right to Rectification

If any personal data be88 holds about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.

Right to Erasure

You can request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.

Right to Restrict Processing

You can ask be88 to restrict how we use your data in certain circumstances — for example, while a dispute about accuracy is being resolved.

Right to Data Portability

Where processing is based on your consent or a contract, you can request your data in a structured, machine-readable format to transfer to another service.

Right to Object

You can object to be88 processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests in certain circumstances.

10 Children's Privacy

The be88 platform is strictly for adults aged 18 and over. be88 does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account on be88, that account will be closed immediately and all associated data will be deleted.

If you believe that a minor has registered on be88 using false age information, please contact the be88 support team at [email protected] immediately so that we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms including be88.

11 Third-Party Links

The be88 website may contain links to third-party websites or services — for example, links to mobile banking providers such as bKash, Nagad, or Rocket for payment processing. be88 is not responsible for the privacy practices of those third-party websites and this Privacy Policy does not apply to them.

We recommend that you review the privacy policy of any third-party website you visit via a link from the be88 platform. be88 has no control over the content or data practices of external websites.

12 Changes to This Privacy Policy

be88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via the be88 platform or by email to the address registered on your account, at least 7 days before the changes take effect.

The date at the top of this Privacy Policy indicates when it was last updated. Continued use of the be88 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you may request account closure by contacting the be88 support team.

We recommend bookmarking this page and checking back periodically to stay informed about how be88 protects your personal data.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way be88 handles your personal data, please get in touch with the be88 data protection team. We aim to respond to all privacy-related enquiries within 48 hours.

  • Email: [email protected]
  • Live Chat: Available within the be88 platform after login, 24 hours a day, 7 days a week
  • FAQ: Visit the be88 FAQ page for answers to common questions about your account and data
The be88 support team is available around the clock. For urgent data-related concerns, live chat is the fastest way to reach us.

Your Data Is Safe — Now Enjoy the Games

Now that you know exactly how be88 protects your privacy, it's time to get in the game. Register your account in under a minute, deposit instantly via bKash, Nagad, or Rocket, and explore over 500 games — all on a platform that takes your data as seriously as your winnings.

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